Holding.

[TheQuietPlace]

Anyone else hate being put on hold, and then after about 15 minutes no one picks up, and the sub-par elevator music keeps repeating, and those god damned phrases "Thanks for holding, we'll be right with you" and "Every effort is being made to make your wait as short as possible, thanks for holding."

This is fuckin pissing me the fuck off... I just want to talk to fuckin customer service.

[Pull~My~Hair]

what i hate more is when you phone rings and when you pick up you hear "please hold for a very important call, the next representitive will be with you" fuck that, I always hang upl, if it was that fucking important youd give me a damn person to talk to or tell me who you are!

[Mindgames]

Take one tape or MP3 player, and a selection of elevator musak...

Once you get through, and you're in the middle of your conversation, put them on hold.

It's real fun to hear what they start saying to each other.

mG

[HempKnight]

If I call and get put on hold for more
than 5 minutes, I hang up and call back
and repeat the 5 minute routine until I
get through.... then immediately ask for
a supervisor and unload my disgruntledness
out on them... that's why they make the
big bucks... fuck 'em. I have a 98% success
rate in problem solving using that method.

And I feel for you, especially if you are dealing
with Qwest... I've been tracking them asshats
down for the last 3 weeks... but think I've got
it resolved now.... or at least within a couple hours.

[BloodredProject2402]

i honestly dont care that im on hold, though they do need more people to work wherever they are stationed, i know they more than likely hate the job and are tired of people yelling at them all the time.......though i am with pull~my~hair when it comes to the tellimarketing shit, that is just rediculous

[Bondage Clown]

I hate it when you call someone, and they are talking on another phone, and you have to sit there listening to that person ramble.

[Spaceman Spiff]

Take one tape or MP3 player, and a selection of elevator musak...

Once you get through, and you're in the middle of your conversation, put them on hold.

It's real fun to hear what they start saying to each other.

mG

Put ME on hold, will you? I'll put YOU on hold!

*sings* "MacArthur Park is melting in the dark,
All the sweet, green icing flowing down.
Someone left the cake out in the rain...
Your call is important to us.
Please stay on the line for the next available opperator...
And I'll never have that recipe again!
Oh, noooo!...
There are, 7 people ahead of you...
Na-na na-na na-na nana na, na, na..."

...I couldn't find a clip of Homer Simpson doing it but I felt I had to share anyway.

[mmmcherry]

hahaa... yeah i actually heard somewhere that if you get put on hold for more than a couple minutes... just hang up and call back. usually it works.
heard that on tv or some shit... i dunno.
phones suck.

[BloodredProject2402]

i agree, i think we should just have forums and morus code (or however you spell that)

[Mr Karl]

That's actually one of the few problems I dont have, of course not using the telephone helps too

[sheramil]

if i'm dealing with someone local, i visit them in person. if they keep me waiting in the office longer than five minutes, i start bending the legs of the furniture.

also. there are one or two websites that list ways to get through the modern PABX systemn - a lot of companies can't waste time keeping out their own salespeople, so often you can press * 1 or something and get through to a living human being straight away. experiment! what else are you going to be doing while waiting?